Beetel (“Beetel” means Beetel Teletech Limited) firmly believes in conducting its affairs with the highest level of integrity and fairness. Beetel respects and strives hard to meet the objectives of commitments and social responsibility in all dealings with stakeholders, regulatory authorities and suppliers.
It is Beetel’s intent to select and retain Business Associates / Representatives / Strategic Partners, their personnel, agents, representatives and subcontractors, who share and embrace the letter and spirit of Beetel commitment to integrity and fairness. We recognize that Beetel Business Associates / Representatives / Strategic Partners are independent entities; however, the conduct of Beetel Business Associates / Representatives / Strategic Partners may impact and/or reflect upon Beetel. For this reason, Beetel expects that all Beetel Business Associates / Representatives / Strategic Partners shall adhere to the Beetel Code of Conduct while they are conducting business with and/or on behalf of Beetel.
Beetel expects all its Business Associates / Representatives / Strategic Partners to:
a) Uphold and respect Beetel’s commitment to integrity, fair dealing and compliance with all local laws and practices; and
b) Conduct their activities in accordance with this Code of Conduct and other lawful local business practices while conducting business with or on behalf Beetel.
Beetel expects that all our Business Associates / Representatives / Strategic Partners and their employees, will adhere to and comply with following guidelines.
All Beetel Business Associates / Representatives / Strategic Partners and their employees shall conduct their business activities in full compliance with the applicable laws and regulations of their respective countries and in respect of their transactions while conducting business with and/or on behalf of Beetel including but not limited to:
a. Comply with all applicable trade control and applicable laws as well as all export, re-export and import requirements.
b. Comply with all applicable environmental laws and regulations regarding hazardous materials air emissions, waste and wastewater discharges, including the manufacture, transportation, storage disposal, and release to the environment of such materials.
c. Comply with the anti-corruption laws of the countries in which they do business and not make any direct or indirect payments or promises of payments, bribe, kickback, any incentive or gifts to anyone (including Beetel personnel or any officials) for the purpose of inducing the individuals to misuse his/her position.
d. Be honest, and fair in discussions with regulatory agency representatives and government officials and in all of their business transactions.
All Beetel Business Associates / Representatives / Strategic Partners and their employees shall conduct their business interactions and activities with integrity and in accordance with their obligations under agreements with the Beetel. It is essential that all Beetel Business Associates / Representatives / Strategic Partners and their employees understand and uphold the requirements of the Beetel for acceptable business conduct while doing business with or on behalf of Beetel. In addition to any specific obligations under each agreement(s) with the Beetel, all Beetel Business Associates / Representatives / Strategic Partners and their employees shall, without limitation:
a. Honestly and accurately record and report all business information.
b. Create and maintain all business records in full compliance with applicable legal and regulatory requirements and make those available to Beetel for compliance check purpose.
c. Protect and comply with the intellectual property ownership rights of Beetel and others, including but not limited to copy rights, patents, trademarks and trade secrets.
d. Conduct business in a professional manner at all times while on Beetel’s and/or its customer’s property or while conducting business.
e. Refrain from offering, giving or providing directly or indirectly, gifts unless such gifts and/or entertainment (i) have nominal economic value, and (ii) carry an advertising message directly related to promotion of Business Associates / Representatives / Strategic Partners products. In no event shall Business Associates / Representatives / Strategic Partners or its Representatives offer a bribe, kickback, or any other incentive to a Beetel employee.
f. Shall not knowingly deal with Beetel where actual or likely clash of interests may arise.
g. Comply with the applicable policies of Beetel to the extent expected as a part of its dealings with or through Beetel (including but not limited to confidentiality obligations)
h. Shall not take unfair advantage of anyone through manipulation, concealment, abuse of confidential, proprietary or trade secret information, misrepresentation of material facts, or any other unfair dealing-practices.
Beetel expects Beetel Business Associates / Representatives / Strategic Partners to share their commitment to diversity, equal employment opportunity, and a safe and harassment-free workplace. Beetel’s Business Associates / Representatives / Strategic Partners and their employees shall conduct their employment practices in full compliance with all applicable laws and regulations. In addition to any specific obligations under agreement with Beetel, all Beetel Business Associates / Representatives / Strategic Partners and their employees shall, without limitation.
a. Conduct their employment practices in full compliance with all applicable laws and regulations.
b. Co-operate with Beetel’s commitment to a workforce free of harassment and unlawful discrimination and provide appropriate treatment to women workers.
c. Provide a safe and healthy work environment and fully comply with all applicable safety and health regulations and practices.
d. Use only voluntary labor. The use of forced labor whether in the form of indentured labor, bonded labor or prison labor by Beetel Business Associates / Representatives / Strategic Partners or its subcontractors is unacceptable. Comply with all minimum wage laws and requirements and to employ child labor.
e. Comply with all applicable laws and policies governing compensation and working hours. In those countries where there is no applicable standard, overtme shall be paid at their own cost, at a minimum, at the rate equal to the employee’s regular wages.
f. No person is employed who is below the minimum legal age for employment. Children are not employed for any hazardous work, or work that is inconsistent with the child’s personal development.
It is the responsibility of the Beetel Business Associates / Representatives / Strategic Partners to ensure that its representatives understand and comply with the Beetel Code of Conduct and to inform Beetel immediately if and when any situation develops that requires the Business Associates / Representatives / Strategic Partners to operate in violation of the code set forth in this document. Business Associates / Representatives / Strategic Partners and their employees are expected to self-monitor their compliance with this Code of Conduct. Failure to read and/or acknowledge the Code of Conduct does not exempt Business Associates / Representatives / Strategic Partners and their employees of their responsibility to comply with the Code of Conduct, applicable laws and regulations.